Welcome to Glazmart.
At Glazmart, we respect your privacy and are committed to protecting it through this Privacy Policy.
This policy explains how we collect, use, disclose, and protect your information when you visit our website, Glazmart.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect and process the following types of information about you:
a) Personal Information
- Name
- Email Address
- Billing Address
- Shipping Address
- Phone Number
- Payment Information (only limited and secured details, depending on the payment gateway)
- Account Login Details (username, password)
b) Non-Personal Information
- Browser type and version
- IP address
- Device type
- Operating system
- Referral source
- Date and time of visit
- Pages visited and time spent on each page
c) Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Website.
(See Section 8 about Cookies.)
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you (order updates, promotional emails, customer support...)
- To personalize your shopping experience
- To improve our Website, services, and marketing efforts
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with legal obligations
We will only use your information for the purposes for which it was collected unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.
- Service Providers:
Third-party vendors who help us operate the Website, process payments, deliver orders, send emails, analyse data, and provide marketing services. - Legal Obligations:
Authorities or regulatory bodies, when required by law or in response to legal requests (court orders). - Business Transfers:
In case of a merger, acquisition, or asset sale, your data may be transferred to the acquiring organisation. - We do not sell or rent your personal information to third parties.
However, we may share your information with:
All service providers are bound by contractual obligations to keep your personal information confidential and use it only for the purposes we disclose.
We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure.
These include:
- Secure server usage
- SSL (Secure Socket Layer) encryption
- Limited access to authorized employees
- Regular malware scanning
However, please be aware that no system can guarantee absolute security. You are also responsible for protecting your account password and preventing unauthorized access.
We will retain your personal information:
- As long as your account is active
- As necessary to fulfill the purposes we collected it for
- As needed to comply with legal, accounting, or reporting requirements
When we no longer need your personal data, we will securely delete or anonymize it.
Depending on your country or region, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccuracies in your data.
- Deletion: Request deletion of your data.
- Restriction: Request restrictions on processing your data.
- Objection: Object to processing your data for direct marketing purposes.
- Data Portability: Request transfer of your data to another provider.
To exercise any of these rights, please contact us at Customer Support.
If you opt-in to receive marketing emails, we may send you promotional offers, newsletters, and other marketing messages.
You can opt out at any time by clicking the "unsubscribe" link in any marketing email or contacting us at Customer Support.
We respect your choice regarding communications.
Cookies are small text files placed on your device when you visit our Website.
We use cookies to:
- Remember your shopping cart contents
- Understand and save user preferences for future visits
- Track advertising performance
- Compile aggregate data about Website traffic and interactions
You can set your browser to refuse some or all cookies. However, if you block cookies, some parts of our Website may not function properly.
Our Website may contain links to third-party websites, plug-ins, and applications.
We are not responsible for the privacy practices or content of such external sites.
We encourage you to read the privacy policies of every website you visit.
Our Website is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If you believe we have collected personal information from a child under 13, please contact us immediately so we can take appropriate action.
We reserve the right to update this Privacy Policy at any time.
If we make material changes, we will notify you either through an email notification or by prominently posting a notice on our Website.
Please review this Privacy Policy periodically to stay informed about how we are protecting your information.